Difficulty downloading files from us server in china

Go to the Search support page. Enter the error message in the Search box. Read any support documents that are listed in the search results for help resolving that error.

Or use your browser's search engine to look for information about the error code or message. See if the download is paused or stalled. Browser-managed downloads small product downloads, such as fonts or Lightroom : Look in the progress window. If it is stalled, start your download again. Akamai Download Manager 3 Adobe. If the download is paused, click the Resume button.

For more information, see Estimated download times. Enlarge the temporary Internet file cache. Windows Enlarge the temporary Internet file cache in Internet Explorer 7 and later. In the General tab, look under Browsing History and click Settings. The default is 50 MB. In the Advanced tab, click Network. In the Offline Storage area, increase the amount of space for the cache to the size of your file.

Estimated download times. File size Connection speed DSL 1. Unable to download Captivate 8 or any product in IE 11 browser. Open Internet Explorer Under Add this website, enter adobe. In Internet Explorer 9 or a later version, if the file is delivered over HTTPS, and any response headers are set to prevent caching, and if the Do not save encrypted pages to disk option is set, a cache file is not created.

Therefore, the download fails. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Right click or long press on Command Prompt and select Run as administrator. To verify Files On-Demand is still enabled, right click or long press on the OneDrive icon in the notification area and select Settings. In the Settings dialog, verify that Save space and download files as you use them is enabled, then select the OK button.

When following the above steps in the Workaround using Troubleshooter section, you might see a Could not be run message for a critical troubleshooter with the title Hardware and devices. This is an indication that your device is not impacted by the Files On-Demand issue. The Files On-Demand troubleshooter is not needed and will not run. You should not need to restart your device or follow any of the steps after step 5. You can also access or download files within your web browser using the OneDrive webpage.

Files manually downloaded from the OneDrive webpage will not be synced automatically and will need to be uploaded manually. This issue was resolved in KB Need more help? Expand your skills. Get new features first. Sign in to your BT account. Switch the BT Web Protect toggle off. Note: If you're using a router that's not from BT, there may be additional settings you need to change to make it compatible with BT Web Protect. The OneDrive Backup settings now include your Desktop. In new installations of Windows 10 for many eligible users, the default setting is to save files to OneDrive, rather than to your PC.

When files are uploaded via the OneDrive. If photos seem to be in the wrong time zone, that is because there's no time zone information in image EXIF metadata. To show the correct date, ensure the files or folder are available on your PC by right-clicking the files or folder and select Always keep on this device.

You may see a difference between Size and Size on Disk when viewing file, folder or drive properties. This could be because of the following reasons:.

The OneDrive Files On Demand feature doesn't download the file to your computer, only a placeholder or link to it. For more information, read why OneDrive disk space and file size don't match.

After deselecting a folder from the list of folders you choose to sync, you may see an error: "The file or folder already exists on OneDrive. Note: With the file included in selective sync, move the folder to another place outside the OneDrive folder structure. This will delete the files and folder from OneDrive. Select Start , type "credentials," and then select Credentials Manager. If it's not visible in Spotlight, go to the Utilities folder and open Keychain Access from there.

Download for Windows. Note : You won't lose files or data by disabling or uninstalling OneDrive on your computer.